Cancellations are one of the most frustrating challenges that health providers deal with. You could be having a great week then BOOM! a huge thunderstorm hits your area and you get hit with a wave of cancellations and no-shows for appointments. Kids are missing out on therapy, Learn how you can deal with no-shows!

If you’re like me, you seriously don’t have time for the whole bookkeeping exercise every month. Whether you do it the old-fashioned way with a paper ledger, electronically with QuickBooks, or one of the other various methods, you probably hate hate it (two hates yep, not a typo).

In this week’s article we wanted to highlight and discuss the proper usage of some of the more common Modifiers on pediatric ST/OT/PT claims. A Modifier is a two-character code that is added on claims after the CPT Code. The purpose of the Modifier is to communicate one of three things to the insurance company: 1. Pricing, 2. Payment, and/or 3. Location.

I talk to a lot of Owners who are asking great questions about how to grow and scale their business. Questions like “When do I hire someone at the front desk?”, “How big should my office space be?”, “Can I afford an outside recruiter or biller?” All good questions but how do you know when to take the leap?

If you’ve been in business for longer than a few months, odds are you just cringed when I mentioned patients with a Third-Party Liability (TPL). TPLs are notoriously difficult to collect payment for and can take months to finalize even when you’ve done everything correctly.

Where do we go from here? Could the Coronavirus pandemic be one of those major shifts that will fundamentally change the way we do Therapy? Or will its effects be here today and gone tomorrow?

Have you ever been frustrated to learn that an insurance isn’t going to pay your therapy claim? “But why?” we ask “I called and they told me Therapy was a covered benefit”. And then that snarky person on the other end of the line says something like “the patient’s diagnosis is excluded for coverage.” ARE YOU KIDDING ME?! That would have been nice to know when I called last time.

This is the news we’ve been waiting for! A study released today by the Foundation for American Kid Experiments (F.A.K.E.) links a sharp decline in shark bites around the state of Florida over the past few weeks to a combination of Speech, Occupational, and Physical Therapy performed via Teletherapy.

GREAT NEWS for the Speech Therapy Businesses and SLPAs! The day has finally arrived! The Florida Board of Speech-Language Pathology & Audiology has approved and implemented the rule change allowing SLPA’s to treat patients without an SLP on site. This is a game-changer for Therapy businesses!